HELP / NEXT STEP

My VPN will not connect

Check the reason before changing the setup.

What happened#

The intended session could not start or stay active. An animation or a saved profile is not evidence that the VPN is on.

What has not changed#

Do not assume the profile needs deleting. First inspect the state shown by the app.

What to do next#

Check that Wi-Fi or mobile data is available. Then check the profile’s validity, Android VPN permission, device unlock state and any protected-storage warning. Follow the specific reason rather than repeatedly pressing Connect.

Before you continue#

Source and scope

Reviewed . The linked source describes the implementation; released-build evidence is a separate check.

What do you need?

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